Privacy Policy

We’re dedicated to understanding our client’s businesses and helping them grow at scale. We love what we do, and our mission is to share this with the world.

Purpose

This Privacy Policy is intended to provide a general overview of our policies in respect of the handling of your personal information. Your “personal information” is any information or opinion about you that is capable of identifying you.

Scope

This Policy is intended to cover most personal information handled by us, but is not exhaustive. If you have any queries about our management of your personal information, you are encouraged to contact us for further information.

Types Of Personal Information We Collect

The personal information we collect may include the following:

  • name;
  • mailing or street address;
  • email address;
  • social media information;
  • telephone number and other contact details;
  • age;
  • date of birth;
  • credit card or other payment information;
  • information about your business or personal circumstances;
  • information in connection with client surveys, questionnaires and promotions;
  • your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;
  • information about third parties; and
  • any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.

How We Collect Personal Information

We may collect personal information either directly from you, or from third parties, including where you:

  • contact us through our website;
  • receive goods or services from us, or from one of your resellers;
  • submit any of our online sign up forms;
  • communicate with us via email, telephone, SMS, social applications (such as LinkedIn, YouTube, Facebook, Instagram or Twitter) or otherwise;
  • interact with our website, social applications, services, content and advertising; and
  • invest in our business or enquire as to a potential purchase in our business.

    We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage.

Use Of Your Personal Information

We collect and use personal information for the following purposes:

to provide goods, services or information to you;
for record keeping and administrative purposes;
to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
to improve and optimise our service offering and customer experience;
to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and
to consider an application of employment from you.

We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.

Security

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

Links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

Complaints

If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.

Further Information

You may contact us if you require further information about the ways we manage your personal information. Contact details can be found on our website.

We’d love to hear from you! Reach out to us for all your queries.